Thank you for choosing ADvantage to promote your brand online. We appreciate your decision and look forward to helping your business reach new heights and succeed in your market. In this agreement, ADvantage will be referred to as "agency" and the person and/or agency signing this document will be referred to as the "Customer" and/or "Client." Both the Agency and the Customer will be collectively referred to as the "Parties." The Parties hereby agree to the following terms and conditions:
SCOPE OF WORK
I. Services The Agency will provide the following Service(s) for the Client. Any custom items will be specified under the relevant notes sections.
Scope of Work:
Pay-per-Click Ads Management:
Research and identify target audience demographics, interests, and keywords.
Develop and implement tailored PPC campaigns across platforms like Google Ads, Bing Ads, and social media platforms.
Monitor ad performance metrics such as click-through rates (CTR), conversion rates, and return on ad spend (ROAS).
Optimize campaigns regularly to improve performance and maximize ROI.
Provide regular reports and analysis on campaign performance and recommendations for optimization.
Localized SEO Services:
Conduct comprehensive local keyword research and analysis.
Optimize website content, meta tags, and images for local search.
Claim and optimize business listings on Google My Business and other relevant directories.
Build and manage local citations to improve local search visibility.
Monitor local maps search rankings and adjust strategies as needed to improve visibility in target geographic areas.
CRM Hosting:
Provide secure hosting solutions for CRM platforms tailored to clients' needs.
Set up and configure CRM software according to client requirements.
Ensure reliable uptime and performance of the CRM system.
Implement data security measures to protect sensitive customer information.
Offer technical support and troubleshooting for CRM hosting issues.
Website Hosting:
Offer reliable website hosting services with guaranteed uptime.
Provide scalable hosting solutions to accommodate varying website traffic levels.
Ensure fast loading times and optimal performance for hosted websites.
Implement security measures such as SSL certificates and regular backups to protect website data.
Offer technical support and troubleshooting for website hosting-related issues.
II. PAYMENTS & Timing
For the engagement, the Customer agrees to compensate the Agency with a professional fee in USD. The payment shall be made according to the following structure: Once-per-Month within 7 days after the initial transaction.
Payment Structure:
$1497.99-per-month payments recurring
Default Payment Structure:
For One-Time Projects: The default payment structure will be as follows, unless otherwise specified or agreed upon:
The first payment will be billed upon the signature of this document.
The remainder shall be billed upon completion.
A down-payment of 50% of the total cost of all work is due before work commences.
For Recurring Payments / Subscriptions:
After the first payment is received, a service start date will be established.
Service will commence within 7 days from the down payment unless otherwise agreed upon.
The Client will be automatically billed every 28 days until the contract is closed.
All payments will be billed in advance of work commencing or on the first day of each billing cycle.
STANDARD TERMS OF SERVICE
I. COMMUNICATION AND TIMING
To ensure timely completion of the Project, it is essential to maintain open, two-way communication between the Agency and the Client. The preferred method of communication is email for distribution, documentation, and efficiency. If correspondence from the Agency is not responded to within 48 hours of initiation (excluding weekends, holidays, and agreed-upon exceptions between the Parties), the Agency cannot be held responsible for any resulting schedule delays. Specific timeframes for deliverables will be provided to the Customer, but they may be subject to change in unforeseeable events or circumstances beyond the agency's control. The Customer may avail themselves of Agency consultation via email, telephone, in-person, or at the Customer's office to discuss the nature, timing, and extent of services.
II. REFUND/CANCELLATION STIPULATION All payments made by the Client are non-refundable and non-assessable. In the case of recurring services, the Client must provide a 7-day notice via email to terminate the contract. If the contract is canceled prior to the agreed-upon term, a 50% penalty fee on the remaining amounts due for the duration of the contract will be payable. Late payments or failure to make payments will result in the immediate cessation of all work carried out by the Agency. Until payment is made, all work remains the sole right of the Agency.
III. NON-DISCLOSURE Both Parties agree that certain confidential information may be exchanged during this engagement. To protect such information, the Parties agree not to disclose the following:
a. Technical materials, models, and relevant technical articles and reports owned by either party.
b. Sales materials, including quality management methods, pricing methods, sales methods, and customer-related materials.
c. All intellectual property rights, including exclusive rights owned by either party, whether owned now or developed in the future.
d. Any other information claimed by either party.
IV. PAY-PER-CLICK PLATFORM SPEND CLAUSE The Client is responsible for covering 100% of costs related to Pay-Per-Click (PPC) advertising campaigns. The Client is aware they must provide a valid payment card, which will be securely stored on file. Ad campaigns will only begin once the Client's payment card information is provided and verified. The Agency will not initiate campaigns until this requirement is met. The Agency retains the right to pause any and all PPC advertising campaigns after notices of insufficient funds to cover advertising costs.
Delinquency Fee Policy: The Client understands that they incur a fee of 10% of the current Advertising Spend over the last 28 days toward the Agency after the second notice of insufficient funds over a 28-day-period.
Integration: This Agreement, along with any additional terms or policies incorporated herein by reference, represents the entire Agreement between the Customer and Agency.
BY SUBMITTING THE TERMS OF SERVICE FORM, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ALL OF THE AFOREMENTIONED TERMS, INCLUDING THOSE RELATED TO SERVICE FEES, NO REFUND POLICY, AND CONFIDENTIALITY.